What does a business owner need from a phone system? Reliability tops the list, but the cost isn’t far behind, as are quality and ease of use. There are a lot of choices, whether a new business digital phone system installation in Terre Haute IN is needed or the existing system is being replaced or expanded.
VoIP Phone Systems
VoIp phone systems can give a small business the same sophisticated phone system that larger companies enjoy; remote employees are able to access the business phone system from their smartphones.
* Instead of using the copper wires of a landline phone system, a VoIP phone system uses an internet connection.
* VoIP phone systems are easy to set up and configure.
* The monthly bills will be significantly less expensive than for a landline system.
* Modern VoIP phone systems provide a wide variety of features, including call queues and automated attendants.
* Computer integration permits voicemails to be forwarded to email inboxes and computers can be used as “virtual phones.”
* The primary downside is that the phone system relies on the internet connection; if it goes down, so does the phone system.
Choose Either Self-Hosted VoIP or Cloud-Based VoIP
A business can choose to host and manage their own phone system and own the equipment. Alternatively, a company can choose to let others host and manage the equipment. Each has pros and cons.
Self-Hosted VoIP Phone System
A self-hosted system requires the business to buy and maintain the equipment, primarily the PBX hardware that controls circuit switching in the phone system.
* A self-hosted VoIP phone system is the best choice for a business that wants complete control of its system.
* Internal IT people keep it running and configure it as desired.
* The downside is the cost of the equipment and personnel.
Cloud-Based VoIP System
A growing business that must tightly control expenses and doesn’t have IT personnel would prefer cloud-based hosting.
* There are no hardware or maintenance concerns, and new lines can be easily added.
* Cost is based upon the number of users and desired features.
* The downside is loss of control; if the system goes down, the provider is responsible for the fix.
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