When a home Air Conditioner Unit in Derby KS breaks down, it’s important to find a reliable contractor as soon as possible. Before committing to a provider, however, homeowners should do some research and read reviews. When customers ask the right questions, they learn about the company and put themselves in a better position to negotiate a fair price. Below are several questions to ask a contractor before work begins.
Is There an Extra Charge for Emergency Service?
Many times, it seems as if HVAC failures only happen during off hours. While certain companies offer emergency assistance, they may charge an exorbitant amount. Before arranging an after-hours appointment, ensure there are no additional fees. The best companies don’t charge more for emergency service, and the time of day a problem occurs shouldn’t affect the price paid for repairs.
What’s the Warranty on Repairs?
Customers should look for at least a two-year warranty on HVAC systems; 30, 60, and 90-day warranties simply aren’t enough. For a warranty to be a good safety net for an AC unit, it should last a minimum of two years.
Is the Customer Responsible for Breakdowns That Occur After Repairs are Completed?
It happens all too often: Repairs are done, and several days later, the unit malfunctions again. In these cases, customers shouldn’t have to pay for another diagnostic check. If the technician didn’t fix the problem the first time, it’s still the company’s responsibility.
Are Charges Per Job, or By the Hour?
It’s best to hire a company that charges a per-job flat rate. If the company charges by the hour, it’s all too easy for the technician to take their time, turning a low-cost job into an expensive one. To be safe, negotiate a fixed price before repairs begin.
Do Some Homework Before Hiring
When customers hire contractors to fix an air conditioner unit in Derby KS, they deserve to know the facts behind the company. While many homeowners lack HVAC knowledge, almost everyone has internet access. Look into a company before hiring them, and don’t be afraid to ask for additional information. Click here for more details or call today to schedule a service appointment.
