The Benefits Of Using An Independent Auto Repair Shop

In the event your car needs repair one of the first considerations is where to take it, back to the original dealer or elsewhere? There is no getting away from the fact that the dealership repair facility offers great service but if you take the time to find a reliable independent garage you may find that it proves to beneficial in the long run. Let’s have a look at some of the benefits of using independent auto repair near Midway in lieu of the dealer.

  • Cost effective: When you have your car repaired at an independent shop you will invariably save money. This has nothing to do with the quality of the repair or the mechanics; it is simply because a dealer has far higher overheads to cover than a local garage. The dealer must maintain a huge inventory of vehicles, maintain a showroom and staff. To cover all these overheads the dealer must charge more for service and repairs.

  • Convenience: There are many independent repair garages; there is only one dealer where you purchased the vehicle. To make themselves available to the largest number of potential buyers, dealers are usually located somewhere off the highway whereas independent garages are normally located in the city or the suburbs, much closer to where people live and work.

  • Quality: There is little doubt that the mechanics that are employed by the dealer are skilled, they usually receive factory training. This ensures quality repairs but that does not mean that the same quality is not available elsewhere. Many independent garages have been started by ex mechanics from dealers and are staffed by equally competent personnel.

  • Personal attention: A dealers service center is a well oiled machine, when you take your car in you are met by a service advisor, you explain the problems and leave the car. You never have the opportunity to actually meet and talk to the mechanic who did the work. Once you start dealing with a local shop that does auto repair near Midway you will get to know the people over time, this relationship often results in improved service.

A dealership has to meet very strict standards of customer service. You rightfully can ask “what’s wrong with that?” It can mean that the dealers focus is satisfying the principle; an independent is focused on satisfying the customer. An independent auto repair near Midway knows they live or die based on quality service; they are more willing to go out of their way to ensure you are happy with their work as they know that a happy customer is their best form of advertising.

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