Laboratory Information Management Systems – They’re Not All the Same

The 21st Century lab today is far more sophisticated than the lab of just a few years ago. In fact, there is a great deal of data to assimilate and keep track of. This has spawned the need for more powerful and functional laboratory information management systems (LIMS). However, not all of these systems are the same and some will provide more efficient and effective service. Here are some important features you should consider, when you check out LIMS.

Experience
The LIMS industry has only been around since the early 1980s. However, over the past few years, many businesses have suddenly emerged with the idea of tapping into a lucrative industry. Yet, the best LIMS providers have been here for many years. They have grown with the industry and can give you the most dependable and up to date equipment and services. Look for a company with 30 years or more of operations experience. This ensures you are getting a provider who knows the business and understands your specific needs.

Customer Support
Even the best laboratory information management systems technology can present problems unless you have top quality support. Plus, you never know when someone will have questions or concerns. The best providers are there for you whenever you need them. This means you have help 24 hours a day, every day of the year. This will keep your business running efficiently.

Flexibility
A good LIS should be able to meet all of your business needs. However, the best systems have the ability to grow as your business expands and this is very important. You won’t have to worry about changing technology or providers as your business gets bigger. For example, your LIS may only have 4 workstations today, but next year you may have 10. This is not a problem for the top systems, as they are flexible to meet your ever-changing demands.

Internet Access
A good LIMS lets the medical professional log on to your site and access important patient information whenever it is needed via your Web portal. This is a valuable feature which will enhance your client experience and can generate new business.

Custom LIMS
Some providers may offer good software and services. However, unless they have the ability to customize your management system to the specific needs of your clients and business, you may not be able to keep up. Look for a provider with the ability to completely customize laboratory information management systems . This will not only enhance your operations, it will increase efficiency and make your business more profitable.

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